5.1 Privacy Policy
Last updated: 10 JUNE, 2026
This privacy policy applies to all services of [Store Name], reachable via [Store email address] and located at [Business Address]. We respect the privacy of our customers and treat the personal information you provide to us confidentially and in accordance with the General Data Protection Regulation (GDPR).
1. What data we collect
We collect personal data that you provide to us when placing an order, creating an account, or contacting our customer service, including:
Full name
Address and billing details
Email address
Phone number
Payment details (processed via our payment providers, not stored on our servers)
IP address and device/browser data
Order and transaction history
Data about your activities and behavior on our website (via cookies)
2. Purposes of processing
Processing, shipping, and invoicing your orders.
Providing customer service and support. Sending order updates, tracking information, and relevant information.
Improving our services, website, and product range.
Preventing and detecting fraud and abuse.
Sending marketing, only when you have given consent for this.
3. Legal grounds
We process your data based on the performance of the agreement (your order), your consent (for example, marketing), a legal obligation (such as tax administration), and our legitimate interest (such as fraud prevention and improving our services).
4. Sharing data with third parties
Your data is shared with third parties only to the extent necessary for our services, including:
Our payment providers: [Payment providers]
Our shipping and delivery partners: [Shipping services]
Our supplier(s) for the processing and shipment of your order.
Providers of analytics and marketing services (where applicable and taking into account your cookie preferences).
Where required, data processing agreements have been concluded with all these parties. We never sell your data to third parties. Because part of our shipment takes place directly from a supplier outside the EEA (China), transfers outside the EEA may occur; we observe appropriate safeguards in this regard.
5. Retention period
We do not retain your data for longer than necessary for the purposes for which it was collected, or for as long as required by law (such as a 7-year tax retention obligation for records).
6. Cookies
Our website uses cookies to improve functionality, analyze visitor behavior, and support marketing. See our separate Cookie Policy for more information. You can always adjust your preferences via the cookie banner or your browser settings.
7. Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access. All payments are processed via a secure SSL connection.
8. Your rights
You have the right to access, correct, delete, or restrict your personal data. You may also object to the processing, withdraw your consent, and submit a request for data portability. To do so, please contact us via [Store email address]. You also have the right to lodge a complaint with the supervisory authority (in the Netherlands: the Dutch Data Protection Authority).
9. Contact
[Store name] — [Business address] — [Store email address]